Algemene voorwaarden

Club HUG V.O.F.

Listing adress: Nieuwe Leliestraat 163-H, 1015 HC Amsterdam, the Netherlands

Office: Nieuwezijds Voorburgwal 340-B, 1012 RX Amsterdam, the Netherlands

Chamber of Commerce: 74291912

VAT-number: NL859840906B01

Club HUG, hereinafter called "Club HUG" or "we", runs an online shop under the internet address www.clubhug.me (hereinafter called "website"). All orders placed via the website and our deliveries and services are exclusively subject to the following general terms and conditions, in the version that is valid at the time of the order.

We do not accept conflicting terms and conditions unless we have agreed to their validity in writing.

CONCLUSION OF CONTRACT

1. A contract between you and Club HUG shall come into effect upon shipment of the merchandise that has been ordered by you. By submitting the ordering form provided on our website, you make a binding offer to us to conclude the contract. Your order has been placed once you have entered all the information that is required for the ordering process, and subsequently sent us the ordering form by clicking “submit order”.
2. Club HUG shall be entitled to reject an order placed by you without stating any reasons. This shall apply particularly in those cases, where there are well-founded suspicions that the ordered articles are to be sold to third parties on a commercial basis.

SAVING OF CONTRACT

Once you have placed your order you will receive the order confirmation with all given data by email, which may be printed out as well. If you create a customer account you will also be able to see your order history and at any given time the actual process of your order.

TERMS OF PAYMENT

1. You may pay for your order at www.clubhug.me by iDeal or Credit Card (Mastercard, Visa and American Express). All payments including credit notes shall be made in the same currency in which the purchase was made.
2. Once the order is completed you'll receive an order confirmation to the email address you've provided. If you have problems with completing your payment, please contact our Customer Service at [email protected]. We'll do our best to resolve the issue quickly.

RETENTION OF TITLE

Club HUG reserves the right to retain title and ownership of any and all articles supplied until such time as full payment has been received.

CUSTOMER QUERIES ON ORDERS AND/OR COMPLAINTS

If you have any queries on orders and/or complaints, please contact our Customer Service at [email protected].

WARRANTY

The statutory law of warranty shall apply.

CHOICE OF LAW, EFFECTIVENESS

1. Dutch law shall apply with the exception of the United Nations Convention on Contracts for the International Sale of Goods.
2. In case that one or more provisions are invalid, the validity of the remaining provisions shall remain unaffected.